Legal

Returns & refunds

Last updated July 22, 2026

Stellar is a storefront: physical orders are fulfilled by the listed dealer (Astroman and partner dealers — Celestron, Levenhuk, Bresser). The fulfilling dealer’s return and warranty policy applies to each order.

Return window

Unopened, undamaged items can generally be returned within 14 days of delivery for a refund or exchange, unless the product page states otherwise.

Condition

Items must be returned in their original packaging with all accessories. Return shipping may be the buyer’s responsibility unless the item arrived damaged or faulty.

Stars redemptions

Where Stars were applied to an order, refunded Stars are returned to your balance rather than as cash. In-app Stars themselves have no cash value.

Start a return

Email info@astroman.ge with your order number, or reach us from the Contact page and we’ll connect you with the fulfilling dealer.